The Kansas City Pho Tour!
We begin! Quick question for the crowd: Who is here following from the calzone tour?
We will be visiting 7 locations to get some pho today, rating them on a scale of 1-10 on an average of 3 ratings. Based on deliciousness, vibe, and uh well I guess that's it.
If your favorite place isn't on the tour today, do NOT panic! You may still have your place on a list that we will try a different day, but still feel free to recommend a location!
I'm joined once again by u/joemeister44 but now, first time joiner to the tour, my fiance u/therockstone.
First stop: Bun Mee Phan
82 comments · 84% upvoted · other discussions
As a fan of local businesses and this one in particular, please refrain from telling others not to visit over one experience.
I can see where the customer is always right approach makes sense, but for three people to walk in, the expectation would be three meals being ordered and that is a loss of money from a conversion standpoint.
Getting extras bowls doesn’t seem like something they would refuse, but I get that inconvenience for you. However, to advocate against a patronage of a long standing local business is a bit too far, personally. Everyone has off days and this is a 4.6 rated restaurant on google for a reason.
JoeMeister44 0 points · Jan 2024 · Calzone Master
To be clear, we were nothing but kind to the woman taking our order, and the reason for ordering one bowl was explained. This is a Pho tour. We're visiting 7 different restaurants today alone. Splitting a bowl is a necessity, and the fact she refused to accommodate at all doesn't reflect well on the restaurant. I really hope this was an off day, because we felt let down.
[deleted] 7 points · Jan 2024
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JoeMeister44 -1 points · Jan 2024 · Calzone Master
Wow, I'm sorry this offended you. And for taking up one table in a completely empty restaurant. And for expressing our disappointment at unprofessional behavior because of a simple request. I guess we were completely wrong for wanting to try it, period.
Go ahead and take a look at the owner's responses to less than stellar reviews on google. I totally understand not consenting to every request, and expressing a level of frustration...but you can't tell me these responses are professional. Please take a look.