We fixed this. Can you check now?

If this doesn't help, feel free to DM me

u/cfitzzzzz
After searching/describing your issue in the search box, do you see the "Contact support" button?

How to create a ticket

1. Select the question mark (?)  icon in the top menu bar to open the Help Pane.
2. Search for a solution — review the recommended solutions and articles.
3. If the guidance doesn't resolve your issue, select Contact Support.
4. Choose an applicable support plan (such as Fabric subscription, Unified, or Premier), based on your organization’s entitlements.
5. Fill in the issue details and submit.

Create support tickets from within Microsoft Fabric

https://preview.redd.it/a5rmyx0sbchh1.png?width=741&format=png&auto=webp&s=a4c52cf1ad3c3236cbbd92ab17f1e82c029a40b6

After searching something, do you see the "Contact Support" green button at the bottom of the Help Pane?

UX improvements are on their way for this

Actually those are Unified contracts names that we read from an internal system. The contract was setup that way and we don't have control over the spelling and wording of it, unfortunately in this case. Some of those systems have characters limit that lead to "creative" naming solutions.

u/joshrodgers do you still experiencing error when trying to create a support case? If yes, please DM me so we can work together to understand the issue

u/mikeydeaks
We're working on addressing the UX confusion ASAP.
please see my other post on this - You can now file Fabric/Power BI support tickets from anywhere in the product (PM post) : r/MicrosoftFabric

u/trebuchetty1 thanks for the feedback. I shared it along to the Ideas owner

u/Skie,

I'm reviewing all the feedback from yesterday and working with out UX team to improve the experience. First, we will work to remove the circular behavior that was called out and that confused people yesterday.

Hey, I'm from the support experience team and happy to chat with both of you to understand your respective issues.