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u/Xreal_Tech_Support

2,078 post karma · 2,820 comment karma · joined Apr 2023 · moderator

  1. 84points

    🔵 XREAL One Series Firmware v1.9.2 Is Now Available (self.Xreal) [Firmware Update]

    submitted Sep 2026 by u/Xreal_Tech_Support to r/Xreal

    63 comments

  2. 116points

    🔵 XREAL One Series Firmware v1.9.1 | Gesture Control Is Here! (self.Xreal) [Firmware Update]

    submitted Aug 2026 by u/Xreal_Tech_Support to r/Xreal

    114 comments

  3. 20points

    📢 Beam Pro My Glasses v2.2.0 | Immersive Mode (self.Xreal) [Beam Pro]

    submitted Jul 2026 by u/Xreal_Tech_Support to r/Xreal

    18 comments

  4. 92points

    🔵XREAL One Series Firmware v1.9.0 Just Landed (self.Xreal)

    submitted Jul 2026 by u/Xreal_Tech_Support to r/Xreal

    116 comments

  5. 14points

    💬XREAL xbx a01+ FAQ (self.Xreal) [xbx]

    submitted Jul 2026 by u/Xreal_Tech_Support to r/Xreal

    24 comments

  6. 57points

    🔵XREAL One Series Firmware v1.8.3 (self.Xreal) [Firmware Update]

    submitted Apr 2026 by u/Xreal_Tech_Support to r/Xreal

    76 comments

  7. 9points

    【XREAL Product Tips & Q&A】 Ep.23 (self.Xreal) [ Q&A ]

    submitted Apr 2026 by u/Xreal_Tech_Support to r/Xreal

    2 comments

  8. 78points

    🔵XREAL One Series Firmware v1.8.2 | Performance & Stability Update (self.Xreal) [Firmware Update]

    submitted Mar 2026 by u/Xreal_Tech_Support to r/Xreal

    73 comments

  9. 73points

    📢 Major Update: NebulaOS 2.0 is LIVE! Beam Pro My Glasses v2.0.0 is here！ (self.Xreal) [Beam Pro]

    submitted Feb 2026 by u/Xreal_Tech_Support to r/Xreal

    77 comments

Xreal_Tech_Support 2 points · Aug 2026

Hi! 😊

Please check the email you received with the subject “Catalyst Program for XREAL AURA: Order Your DevKit.” There should be instructions there on how to get prescription lenses for AURA, along with the link.🫶

Xreal_Tech_Support 2 points · Aug 2026

One、One Pro、1S

Xreal_Tech_Support 2 points · Aug 2026

It will be officially released in several days.

Xreal_Tech_Support 1 points · Jul 2026

Hi! I just sent you a DM. Could you let me know which region or country you're in? We'd like to check with the local retailer/distributor to see what's going on with the pricing. Thanks!

Xreal_Tech_Support 1 points · Apr 2026

make sense!

Xreal_Tech_Support 1 points · Apr 2026

lol 🤝

Xreal_Tech_Support 1 points · Apr 2026

Note: The update requires a PC or Mac with a supported browser version (WebHID) or a connection to the Beam Pro for the upgrade. Mobile devices are not supported.

Xreal_Tech_Support 31 points · Apr 2026

We are working on performance improvements for REAL 3D to ensure a smoother and more stable experience.Please stay tuned! 🫡

Xreal_Tech_Support 2 points · Apr 2026

32:9 or 21:9?

Xreal_Tech_Support 1 points · Apr 2026

Hi, really sorry about this; Could you please share your order number and email address with me? I've just sent you a DM to help you resolve this right away. Please share your messages so i can help get this sorted out for you.

Xreal_Tech_Support 1 points · Apr 2026

welcome～🍻

Xreal_Tech_Support 2 points · Apr 2026

Hey! with One Pro, all the main features and menus are already built into the glasses themselves, so it doesn’t rely on the Nebula app in the same way.

Nebula is mainly designed around the Air series.

Xreal_Tech_Support 12 points · Apr 2026

All three — One Pro, 1S, and One — are using the same X1 chip

So in terms of core processing (including things like REAL 3D), there isn’t a hardware performance difference between them

Xreal_Tech_Support 0 points · Feb 2026

🫶

Xreal_Tech_Support 5 points · Feb 2026

🥳

Xreal_Tech_Support 14 points · Jan 2026

Added 🤟😎