u/Chase

Hi everyone - If anyone is experiencing an issue like this, please call the number on the back of your card and we'll look into it for you.

Hi, thanks for letting us know. We'd like to learn more to see how we can help. Check your inbox for a PM from us shortly.

Hi, we can help answer this! With Points Boost, eligible cardmembers can get extra value when they redeem their points on thousands of top-booked hotels and flights with select airlines through Chase Travel. To take advantage, log in to Chase Travel, enter your travel dates and look for the Points Boost label and rocket ship in your search results. Then add hotels and flights to your cart to see how your points go further.

We're sorry that you're experiencing an issue with your DoorDash credit. We'd like to take a closer look and see how we can help. We'll be sending you a PM to gather more information.

Hi, we can help clarify! The standard checkout process does not currently autopopulate your Sapphire Preferred card. You’ll need to add it at checkout, with the option to save it for future use. If your purchase is eligible for the $100 hotel credit, the credit will be awarded after the purchase is processed; no additional steps are required.

If you cancel your Chase Travel booking, the Edit Credit will be removed from your statement. After you make a new eligible booking through Chase Travel, the Edit Credit will automatically be applied to the new reservation. The credit should post within 3-5 days after your new booking is completed.

Thank you for letting us know. We'll be sending you a PM to gather more info.

Thank you for letting us know that you're experiencing a similar issue. We're sending you a PM to learn more and see how we can help.

Hi there, we'd like to help. Are you seeing the points in your account yet? If not, we will send you a PM to take a closer look.

Thank you for letting us know that you're experiencing a similar issue. We're sending you a PM to learn more and see how we can help.

Hi there, we can help clarify this. If the transaction was reported as fraud, an additional security restriction may be placed on the device's digital wallet as a protective measure. Please call the number on the back of your card so we can review the restriction and help restore digital wallet access where applicable.

We're sorry to hear about this experience. We'd like to take a closer look and see how we can help. We'll be sending you a PM to gather more information.

We're so happy your benefits are making the honeymoon all the more special. Enjoy! 💙

The ability to choose your promo is currently available on the web at doordash.com and we expect this to be rolled out to the DoorDash iOS and Android apps in the coming weeks.

The ability to choose your promo is currently available on the web at doordash.com and we expect this to be rolled out to the DoorDash iOS and Android apps in the coming weeks.

The ability to choose your promo is currently available on the web at doordash.com and we expect this to be rolled out to the DoorDash iOS and Android apps in the coming weeks.

We’re excited for you to enjoy your enhanced Sapphire Reserve + DoorDash benefits! All three monthly DoorDash promos are available. The ability to choose your promo is currently available on the web at doordash.com and we expect this to be rolled out to the DoorDash iOS and Android apps in the coming weeks.

Hi, we're sorry to hear about this. We'd like to see if we can help, so we're sending you a PM to gather a few more details and provide further support.

To submit a Price Match Guarantee claim, visit your recent prepaid hotel booking in Chase Travel and click "Submit a Claim" within the Trip page. Be sure to submit your claim within 24 hours of making the booking.

First, we’d like to offer our warmest congratulations on your growing family. We’re sorry to hear about this experience. It’s not what we want for our cardmembers. Please check your PMs. We’re sending you a message to learn more and see how we can help.

Hi! If you activated the offer before your eligible purchase, the statement credit can take up to 14 days to appear. If it's still missing after 14 days, let us know and we can take a closer look.

If you cancel the booking that triggered the $50 or $100 statement credit, that credit can be reversed, so you will get it back. If your next booking is eligible, the credit can apply again on the new qualifying transaction.

We're sorry to hear about this experience - we want to see if we can help make it right. Please check your PMs for a message so we can learn more to support.

Glad you enjoyed your time in the lounge, and thanks for sharing your experience with us! Safe travels.