u/Commander_Prime

Same here. I’ve reached out to the developers and Atari. Apologies for the delay, I’ve been in and out of the hospital the past week and am prioritizing that before picking this up again

Not giving up yet – I reached out to the developers and will update once that’s better. Atari actually responded with something helpful, but the redeem code solution didn’t work because I own the product already.

I reached out to one of the developers yesterday, but haven’t heard back. Either today or tomorrow, I will try the studio itself.

/u/raitheoshow, apologies if this is a pain, but tagging in case you’re able to take a look at this (can’t DM or I’d send there). I’ll try to be as descriptive as possible but to summarize, iOS users of RCT Classic are unable to either Restore Purchases for content they’ve owned for some time or access newly purchased content.

This has impacted users on multiple versions of iOS; so far, I have seen 27, 26.7, 26.62, 26.5, 18, and possibly more impacted. This affects iPhone and IPad versions of the game. I’ve spoken to Apple and confirmed that their system is recognizing the order ID/dates and properly associating them with the account in question.

I reached out to Atari Support several times, but I’m not sure if they’ve raised this with the development team yet.

If you’d like, I can provide more details either here over email, Twitter, etc.

Create a follow up request and tell them explicitly that you went through Apple already and Apple redirected you back.

Fortunately, I went to Apple first, and they went through all troubleshooting available on their end before directing me to Atari.

For sure. I’m gonna keep pinging them until I get to the bottom of this.

Especially after everybody else started commenting on this post saying that they couldn’t even purchase the things fresh.

UPDATE: Atari Support reached out and requested information to verify purchases. I provided them with the order IDs, order dates, and account info. In addition, they received screenshots from the account in question to further verify.

I’ll update again once I hear back.

Based on some of the posts today, it seems like an issue they might need to get a patch out for.

That’s very frustrating. I’ll update when I hear something from Atari. It seems like there’s some issue between the game and iOS, because I haven’t seen any android users experiencing the same issues.

Sorry to hear that it’s not working even with a new for a new purchase – that’s very frustrating. Once I hear something back, I’ll update by either editing my comment or adding another one underneath it.

/u/NYJETS613 /u/DapperGiraffe were either of you able to get access?

I haven’t yet heard back from Atari, but was curious if anybody had been able to resolve in the interim.

No problem.

Hopefully Atari delivers with a solution/workaround quickly 🤞

UPDATE: I reached out to both Apple and Atari, and have open cases with both of them. This does not appear to be a problem on Apple’s side, as their system has record of my purchases within the same account. 

After relaying that to Atari, they had this to say:

Sorry this has turned into a loop. Since Apple already sent you back to us and we do not have a working self-service fix in our support guidance for App Store restore issues in RollerCoaster Tycoon Classic, I am handing this over to our team for a closer look. A person will follow up with you directly to investigate the restore purchases issue for your App Store content. Thanks for sticking with us.

I’ll update when I hear from them, hopefully with a resolution or at least a timeline for it.

I’m on 26.7 on my iPad and having that same issue

This might be a much larger problem. I’m on iOS 26.5 on my iPhone and experiencing the same issues. I’ve purchased all expansions and the tool kit, yet the restore purchase button does nothing.

My hero, now and always. ‘Til all are one 🫡

Warmind (4) + Swarmers + Euphony

Pair w/ Wicked Sister/ALH or EA/Cascade Point. I’ve cleared everything but 5-feat Pantheon with it, and been top of the chart w/ damage most times too. If you’d like, DM and I’ll send DIM link

*And when it was cleaned.

Can the Trials ones be shiny?

I die in the moth run trying to eager edge and stasis punch my way through because I saw Esoterickk do it and clearly we are the same skill level.

The sound I made laughing at this

Added. Sorry about the delay!

May I do the same? This mission is rough

I’ve heard the same, but not an explanation – what’s the reason why?

Does the class item from Sundered Doctrine only drop from master even if it’s the featured dungeon?

If not, how else have people gotten this item to drop?

Oh wow that is quality. Thank you for sharing!

Thunderlord, my precious 💙